Technical Project Manager - Tyler Technologies - Billings, MT | JobsinMT.com

Technical Project Manager

Tyler Technologies | Billings, MT

Tyler Technologies

Print Page

Apply Now
To apply to this job: click the button to be redirected to this employer's online application process.

Technical Project Manager is responsible for answering customer pre-installation technical questions, verifying site readiness for installation, and coordinating deployment technician schedules with PM staff across multiple product lines; additionally, verifying deployment personnel post installation paperwork is completed for each task and site.

Location

Billings, Montana

Responsibilities

  • Receive scheduled installation/upgrade requests from product specific PM’s or migration request via MS Dynamics.
  • Verify the https://check.tylertech.com site audit is complete and that Tyler deployment staff will have appropriate access. Encourage Tyler Bomgar tool as go to connection method for deployment and support personnel.
  • Kick off conference call with appropriate client technical staff and ensure expected responsibilities are communicated.
  • Conduct high-level discussions with clients and provide technical options for their migration to new technology or purchase of additional products.
  • Prepare and/or maintain accurate lists of Tyler clients to be targeted for technology upgrades due to changing technology and provide Management with progress updates on those efforts
  • Notify clients on Retired Product of pending deadlines
  • Provide Sales Quotes for migration services and/or BNS, Sysman products.
  • Work closely with Deployment Engineers to assist clients with hardware selection.
  • Verify task completion documentation is completed by deployment personnel. Ensure client signs off on post installation documentation.
  • Review Post install sign off with client and provide instruction on client access where applicable.
  • Provide upgrade instruction assistance for self-managed clients (IVEE: provide document, go through one IVEE update, instruct client to sign up for Tyler Community).

Qualifications

  • Bachelor’s degree in computer science, MIS, or comparable experience.
  • Basic knowledge of server hardware and network configurations, including web servers.
  • Extensive knowledge of Microsoft Word, Excel, Outlook, and SharePoint
  • Working knowledge of OneNote and Visio
  • Strong analytical and problem solving skills.
  • Excellent interpersonal and communication skills.
  • Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
  • Ability to work independently and in a team environment.
  • Demonstrated ability to maintain a positive, professional attitude.



Job Code: 73070275-1
Posted On: 07/22/17
Telecommute: No
Categories: Management
Job Status: Part Time
Similar Jobs: Within 25 miles of 59101, Management
Apply Now
To apply to this job: click the button to be redirected to this employer's online application process.
Apply Forward