Deployment Engineer - Tyler Technologies - Billings, MT |

Deployment Engineer

Tyler Technologies | Billings, MT

Tyler Technologies
The Employer has temporarily removed this posting

Deployment Engineers and as an escalation path for all installation related problems or issues.
  • Provides high-level installation planning and communication for new and existing customers.
  • Coordinates and updates hardware requirements and oversees technology platform migrations.
  • Responsible for training staff and developing consistent installation standards across the team.
  • Provides high-level installation services to large and complex customers as needed.
  • Assists Sales with technical conference calls to help them sell Tyler software.
  • Works with Implementation go-live commitments to ensure Tyler software is installed and configured with enough time for Implementation to train
  • Works with Development to deliver new products and modules and ensure revenue is recognized
  • Works with Support to address client needs in regard to both software upgrades and new server equipment in a timely manner to ensure clients are fully supported under the software life-cycle policy
  • Provides coverage for the team in-case of staff sickness or emergency.
  • Contributes to company knowledge library.
  • Follows documented Tyler Technologies, Inc. policies and procedures.
  • Respects the client’s policies and procedures.
  • Performs other duties as assigned.
  • Qualifications

    • Bachelor’s degree in computer science, MIS, or comparable work experience.
    • A minimum of 4 years of relevant experience installing and configuring hardware and software associated with Tyler solutions.
    • Experience installing and configuring server hardware.
    • Experience installing or configuring SQL Server, IBM Informix, or Oracle database engines.
    • Knowledge of web server technology, .NET framework, Active Directory, and SSL security.
    • Excellent written and verbal communication, active listening, customer service and analytical/problem solving skills.
    • Team work and excellent customer service skills required.
    • Ability to handle and prioritize multiple tasks in a fast paced, technical environment.
    • Ability to work independently.
    • Demonstrated ability to maintain a positive, professional attitude.

    Job Code: 73060082
    Posted On: 2018-01-29 00:51:28
    Closing Date: Open Until Filled
    Telecommute: No
    Categories: Engineering, Information Technology
    Job Status: Full Time
    Similar Jobs: Within 25 miles of 59117, Engineering, Information Technology

    Additional Contact Info

    Phone: 207-518-4460